1. Acceptance
By accessing or using Zappline you agree to these Terms and to our Privacy Policy. If you are agreeing on behalf of a company, you confirm you have authority to bind that company.
2. The Service
Zappline performs automated checks against the websites and endpoints you configure, records timing and availability, and sends alerts. We may add, change, or remove features over time. We try hard to keep checks accurate, but monitoring is inherently best effort and should not be your only safeguard.
3. Accounts
You are responsible for your account, your credentials, and everything that happens under it. Use a strong password, enable two factor authentication, and tell us right away if you suspect unauthorized access.
4. Authorized monitoring
You may only monitor endpoints that you own or are clearly authorized to test. You agree not to use Zappline to probe, load, or surveil systems without permission. We set sane rate limits, but you are accountable for the targets you point us at.
5. Acceptable use
- No illegal activity, infringement, or harassment.
- No attempts to overload, attack, or disrupt any system, ours or a third party’s.
- No reselling or reverse engineering the Service except where the law allows it.
- No circumventing plan limits or usage controls.
6. Plans and billing
Paid plans are billed in advance on a monthly or annual cycle. Fees are stated at checkout and exclude taxes unless noted. Upgrades take effect immediately and we prorate the difference; downgrades take effect at the next cycle. Except where required by law, payments are non refundable.
7. Free tier and trials
We offer a free tier and time limited trials of paid features. We may change the limits of the free tier with reasonable notice. Trials convert to paid only if you choose to upgrade.
8. Cancellation
You can cancel anytime from your account settings. Your plan stays active through the period you already paid for, and we do not bill you again after that.
9. Availability and disclaimers
We aim for high availability and publish our own status. Any service level commitments, if offered, are stated in a separate agreement for eligible plans. Otherwise the Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
10. Limitation of liability
To the extent the law allows, Zappline is not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of the Service. Our total liability in any 12 month period is limited to the amount you paid us during that period.
11. Intellectual property
We own the Service, its software, and its brand. You own your data and your configuration. You grant us the limited rights needed to run the Service for you.
12. Termination
You may stop using Zappline at any time. We may suspend or terminate accounts that violate these Terms or create risk for the Service or other users. On termination we will make your data available for export for a reasonable window before deletion.
13. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict of law rules, and disputes will be handled in the courts of San Francisco County, California.
14. Changes
We may update these Terms. For material changes we will give notice in the product or by email, and the date above will reflect the latest version. Continued use after a change means you accept it.
15. Contact
Questions about these Terms? Write to [email protected].